Better Water Treatments, LLC.  BBB Business Review  

Copyright 2017. Better Water Treatments, LLC. All rights reserved.

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Better Water Treatments Privacy Policy

Better Water Treatments, LLC ("BWT") is firmly committed to protecting your privacy online. We intend the BWT web site to be used by adults. BWT encourages parents to take an active role in their children's use of the Internet. No information should be submitted to, or posted by visitors under 16 years of age without the consent of their parent or guardian. It is our goal at BWT to develop an on-line environment that is easy to use and respectful of the rights and expectations of our customers and other BWT web site visitors. This privacy statement describes how BWT collects, uses and safeguards information you provide when using our web site; in accordance with the relevant data protection legislation for the country in which such data is being processed. Need for personal information Personally identifiable information is not required to obtain access to any part of our public sites. but if you choose to withhold such information where it is expressly required, we may not be able to, where applicable:

  • process an order you have placed;
  • send you information you may have requested; or
  • contact you.

Information gathered

We collect two types of information from you:

  • information you submit to us and
  • information our site gathers automatically.

Information you submit

We ask you to fill in and submit information by completing a registration form if you:

  •  Use the contact us section of our site.
  • Enter an online competition or promotion

Our registration form requires some basic information including contact information (name, address, and phone number), and payment information (if applicable) needed to process your order, register or enable us to contact you. There are also some non-required fields on our registration form that you may use to provide more data about yourself to help us serve you better. If you have asked us to send you information about BWT products, services or BWT special offers you may decline to receive this information at any time by contacting us either by e-mail or as shown below.

Information our site gathers automatically

Usage tracking

We welcome everyone to search and use our site without charge to view products available to purchase. As you browse our web site we log your IP address (the Internet address of your computer not the e-mail address) and other standard tracking data to evaluate which parts of our site you visit and how long you stay there. This information is aggregated with tracking data from all site visitors to measure number of visits, average time spent on a BWT web site, pages viewed, etc. We use aggregated information to help us evaluate products and services, including new ones we make available on our web site and to measure the use of our sites and generally improve the content. Site use tracking data is never associated with individually identifiable information that would reveal anything personal about you.


Like many other commercial web sites, BWT may use standard technology known as 'cookies' to collect information about how you use the site and to ensure that visits go smoothly, especially if you are using our Shopping Cart to place an order. Our cookies neither reveal nor contain any identifying or personal data. Cookies can't read any information on your computer or interact with other cookies on your hard drive. If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in your browser settings. NOTE: Disabling cookie support may prevent this site from functioning properly and you may not be able to utilize fully all of its features and information.

Click through URLs

In some of our customer email communications, we use a device called a "click-through URL." When you click on one of these URLs, you pass through our system before arriving at the web site that is your true destination. BWT uses click-throughs to determine the level of interest in particular topics and to measure the effectiveness of our communications. We do not share this data with anyone and we make no attempt to match click-throughs to particular email addresses.

Use of information

We use personally identifiable information to:

  • process an order where online ordering is available;
  • register a BWT product or your interest in BWT products, services or BWT special offers;
  • process any entry registration details in relation to an online competition or promotion;
  • improve our ability to serve you when you make an inquiry or request;
  • contact you where you have asked us to do so; and
  • market our products or services.

The information you provide or we obtain from you via the BWT web site will be held and retained primarily by BWT LLC.  We will show the information you provide to such of our employees as need to see it. If you provide us with your email or other contact details we may use it to send you updates on the latest BWT products, services or BWT special offers. If you do not want us to contact you, you may decline to receive this information and BWT will respect your wishes. If you do not decline to receive this information we may use information that you have given us to inform you about new BWT products, services or BWT special offers that may be of interest to you. Whatever you choose, you may, at any time, request to discontinue receiving information about BWT products, services or BWT special offers from us by simply replying to the email and informing us of your preferences. BWT’s email offers typically tell you how to decline further email offers.